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Our Policies

Hello, and welcome to my shop! My goal is to to assure that you are happy with your personalized product, or that your loved ones are ecstatic about their personalized gift. If there is anything that is not listed that you are looking for, contact me and I'll see what I can do.

Payment

Please pay within 24 hours of purchasing. If you would like to cancel your order, please do so within 24 hours! I'm working on making your gift as fast as I can. So, if you cancel after 24 hours of ordering, it is likely that your gift has already been made!

Shipping

I ship within the United States and use USPS ground. If you need something shipped faster, please contact me and we can work something out.

Refunds and Exchanges

Being that our products are customized, refunds will not be given unless there is a defect in the item or an error on our part. Please double check your order before you confirm it to assure that your monogram is correct. 

Additional Policies and FAQs

All items are made to order, and I will work as fast as I can to get your gift to you quickly.
If you would like something that is NOT listed, please contact me and I will work my hardest to fulfill your wishes.
I'm excited to provide you with the perfect gift!